Terms & Conditions

Oracle Publishing House is the trading name of KEITHOFOX (Pty) Ltd, registration number 2026/400153/07, a private company incorporated in South Africa. When you purchase a volume or use this site, you are contracting with KEITHOFOX (Pty) Ltd. You can reach us at info@oraclepublishinghouse.com.

By accessing this site, subscribing to our letter, or purchasing a volume, you agree to these terms. If you do not agree, please do not use the site. Your continued use after we update these terms means you accept the updated version.

If you are purchasing on behalf of an organisation, you confirm you have authority to bind it. If you are purchasing as an individual, you confirm you are of legal age to enter a contract in your country.

Oracle publishes digital volumes and companion materials — guides, workbooks, templates and planning tools — delivered as downloadable files after purchase. Volume I, The Wedding Oracle, is a digital edition. Each product page describes what is included in that edition.

Our volumes are editorial works intended as guidance drawn from experience. They are not legal, financial, medical or other professional advice, and decisions you make remain your own.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Payment, billing, applicable taxes, cancellations and refunds are governed by Paddle's Buyer Terms. Prices are shown in your local currency where available and include any tax Paddle is required to collect. Our own refund commitment is set out on the Refund Policy page.

Some volumes are also sold through third-party marketplaces such as Payhip, Etsy and Gumroad. Purchases made there are governed by that marketplace's own terms.

On payment we grant you a limited, non-exclusive, non-transferable licence to download and use the volume for your own personal or internal business use — including printing a copy for your own planning.

You may not resell, redistribute, republish, share publicly, sublicense or commercially exploit any volume or extract from it, nor remove or obscure our branding, nor circumvent any technical limit on access.

You must not use this site or our volumes to:

• do anything unlawful, fraudulent, or misleading;
• send spam or harvest data from the site;
• infringe our intellectual property or anyone else's;
• interfere with the security or operation of the site, including introducing malware, probing, scanning or scraping.

You are responsible for the confidentiality of any account credentials and for activity carried out under your account, and for keeping the information you give us accurate.

All content published by Oracle — text, editorial structure, templates, layouts, photography, typography, the Oracle name, wordmark and monogram — remains the property of KEITHOFOX (Pty) Ltd or its licensors. Nothing in these terms transfers ownership to you.

If you believe material we publish infringes your rights, write to us at info@oraclepublishinghouse.com with details and we will investigate and, where appropriate, remove it.

We work to keep the site and delivery of our volumes available and accurate, but we do not guarantee uninterrupted or error-free performance. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

To the fullest extent permitted by law, our aggregate liability arising from or connected to these terms is limited to the amount you paid us in the twelve months before the claim. We are not liable for indirect, consequential or special loss, including loss of profits, data or goodwill.

Nothing here excludes liability for fraud, death or personal injury caused by our negligence, or any liability that cannot lawfully be excluded.

You agree to indemnify us against claims, losses and reasonable costs arising from your unlawful use of the site or our volumes, your breach of these terms, or content you submit to us.

We may suspend or terminate your access where there is material breach of these terms, non-payment or chargeback abuse, a security or fraud risk, or repeated or serious policy violations. Where access ends, any files already lawfully downloaded remain yours to use under the licence above.

These terms are governed by the laws of the Republic of South Africa, and the South African courts have jurisdiction, without affecting any mandatory consumer protection rights you have where you live.

You may not assign your rights under these terms without our consent. We may assign ours in connection with a merger, acquisition or sale of the business. Neither party is liable for delay or failure caused by events beyond its reasonable control. If any clause is found unenforceable, the rest remains in force.